That means lots of businesses that have never made webinars before are now making them—and they could likely use some feedback on how they’re doing. Question Title Reserve these for asking the net promoter score of attendees. What the webinar too short, too long or the right length? Open-ended questions Here are some examples of each of these types of questions that you may find in a post-training survey. Create up to 20 polls before the session or during a session on-the-fly! This website uses cookies to improve your experience. There are a number of possible ways to have respondents answer questions. Click + Pollto start adding or editing questions. A post-training survey shouldn’t focus only on the course. Are there any topics you’d like us to cover in future events? Note: If scheduling a webinar with registration or without registration, first configure the webinar's settings, and then click Schedule before proceeding. We’re going to cover the post webinar survey questions that you. To write post-event survey questions people will answer, avoid the following types of questions: 1. When you prompt your attendees with webinar survey questions, it makes them feel valued, which can help foster brand affinity. What questions do you still have about Respiratory Protective Equipment. These questions can be useful for gauging high-level sentiment about the webinar, as well as gathering demographic information about your audience. 1. Scale questions are easy to answer and provide valuable data. So you’ve held you’re webinar. Clear, easy-to-answer questions are key to a strong survey. As a best practice, we ask at least one question to our attendees during our webinars. Web survey powered by SurveyMonkey.com. But asking any questions won’t give you the insight you need to improve. Most importantly, I’m able to the guesswork out of figuring out what the majority of attendees really wanted from the webinar. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. With this simple question, I’m able to narrow down what worked and what didn’t work. Post-webinar survey Question Title * 1. This will tell you if you’re reaching the right people. Single-choice and multiple choice questions 2. Your survey should generate a variety of different feedback to assess satisfaction. Required Question(s) Thank you for viewing the PPCP webinar. A post attendee URL directs users to a specific page to have them provide follow-up information or get more information. Webinar is becoming a more and more popular marketing tool to generate leads and increase sales in a business organization. Necessary cookies are absolutely essential for the website to function properly. This is an easy way to gather some early registrations. Varying the question types on your survey can help keep participants engaged to the end. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — what areas you’re most eager for feedback in. Generalities won’t arm you with the detail that can help improve your next live event. “So in our post webinar survey questions we’re always sure to ask for that.”. 1. With an open-ended question, you don’t provide any answer options. But opting out of some of these cookies may have an effect on your browsing experience. They ask you to respond with one answer to the given question. Lastly, positive reviews are a powerful form of social proof. Include Essential Survey Questions. Was this your first time attending one of our events? Some opt to send out post webinar survey questions via email. Survey questions during the webinar can help guide the second half of the webinar, and make it more useful for your attendees. How did you hear about this event? We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Log in to your account at https://global.gotowebinar.com. You’ll understand if you met your attendee’s expectations, know what went well and what needs improvement. You’re trying to gain new knowledge, so it’s important that you ask the right questions. Ask participants to rate the date, location, speakers, vendors, and catering of the event. You can track these metrics in real-time through the Knotch dashboard and receive actionable insights. re-allocating their events budgets into digital channels, “How satisfied were you with the webinar content?”, “How likely are you to attend a future webinar?”, “How likely are you to recommend our webinars to others?”, Next to “Post Attendee URL,” click “Edit.”. You can use the feedback in your. Typeform (free version up to 100 responses per month), Surveymonkey (free version – up to 100 responses per survey) and they have a. You can then embed the post-webinar survey URL in a button at the bottom of the email. We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). Create a process, use the post webinar survey questions from this guide and send it out. Polls and Surveys You Should be Using for Your Webinars Webinars are only as great as your ability to interact with your audience. He can be contacted at matt.speiser@knotch.com. 3. This question type usually leads to really helpful insights. You need to write your questions based on the exact information you’re looking to get. From the Dashboard, either create a new webinar or open an existing one. That’s where post webinar survey questions come in. For example, if you’re trying to attract marketers to your webinar, you can ask your webinar attendees whether or not they work in marketing. Thank you! Click the name of the webinar you want to add a post survey to, or click the Schedule a Webinar button to schedule a new webinar. Real Estate Forms. It’s time to get feedback and insights from your webinar attendees. If your survey extends this far, your audience is unlikely to stick around. Not only that, but it will get the best response rates in this timeframe. This helps your webinar attendees feel valued. With live events cancelled for just about everyone, more and more businesses are re-allocating their events budgets into digital channels—especially webinars. By asking post webinar survey questions.Â. If executed properly, post webinar survey questions will tell you if you met your attendees’ expectations, and what needs to be improved for next time. You also have the option to opt-out of these cookies. Please rate the following statements based upon your experience at the PPCP webinar. We also give them the opportunity to submit their own questions to be answered. “One of our most important considerations is who attended our webinar,” says Dominic Collard, head of content at GoCardless. 2. Attendee feedback lets you know if what you’re doing is working, and how you can improve. 4. If you’re strategic in how you ask your questions, you can also uncover new topics to talk about in your webinars. And post webinar surveys with good post webinar survey questions are very useful for checking the effectiveness of the webinar … This is the perfect tool for you to use to send your post-event survey. Maximize public participation in future events by finding out what keeps people coming back for more. To do so, ask different styles of questions that speak to different aspects of the webinar. These are: 1. Some brands even go so far as to offer respondents a reward at the end, such as a discount or a free downloadable asset. To get valuable feedback from your post webinar survey questions, you need to be asking the right questions. Just to give you an example, if the customer is completely unhappy, why even bother asking if he or she’d be interested in a new webinar. It’s also just good business etiquette. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). How likely are you to recommend our webinar on a scale of 1 to 10? It’s important to have one or two questions that address the performance of the webinar hosts and speakers, as many people decide whether or not to attend a webinar based on who is presenting. It should also include questions about the pre-training phase. Write a short thank you email, with the webinar replay and make a polite request for feedback. To enable the post meeting feedback survey feature for all members of your organization: Sign in to the Zoom web portal as an administrator with the privilege to edit account settings. Here are the steps you need to take to set up a post attendee URL for all of your webinars: To set a custom URL for an individual webinar, do the following: With both of these options, your post webinar survey will automatically open in a new tab or window for attendees at the end of the webinar. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. Why offer a survey? We also use third-party cookies that help us analyze and understand how you use this website. In all honesty, you don’t need much: This is a perfectly serviceable webinar survey (as long as you actually read the submitted comments). This category only includes cookies that ensures basic functionalities and security features of the website. Asking questions about the speakers will help you determine who to feature on future webinars. Instead, the respondent is free to type in whatever answer they please. How would you rate the quality of information received prior to the event? Five to ten questions, at most. He previously contributed to content marketing efforts at Google and Fundera. Post webinar surveys are an essential step in your webinar funnel and you shouldn’t for them. Did the webinar improve your {subject of webinar} skills? On the Poll page, choose the type of poll you'll l… What was your favourite thing about the event? Structuring & Sending Post-Event Surveys. I'm the guy behind Marketer Abroad. Question #39. But that’s not where the conversation should stop. Scroll to the bottom of the page and click the Polls/Survey tab. The key learning you want from your survey is to understand how it went. Your submission has been received! Multiple-choice questions. Webinar administrators sometimes get far too “creative” when it comes to post-webinar surveys. Knowing how people feel about your webinar will help you fine-tune your approach and grow your audience. In this guide, we’re going to explain to you the importance of post webinar survey questions, how to create your own, and how to measure the overall success of your webinars.Â. Therefore, we recommend asking your post webinar survey questions when the attendee leaves the webinar, or at the latest, two hours after the webinar ends. Whether it is positive or negative doesn’t matter. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It’s better to be specific than general. Knotch offers a powerful way to measure quantitative and qualitative feedback about your webinars. Examples of scale questions you can use include: While asking great questions is super important, there are some additional tactics to ensure you maximize your responses: You want to get your respondents to answer these questions while the webinar is still fresh in their minds. Most webinar platforms will include some form of automated email follow-up system. Are there any tech issues you are experiencing? Do you plan to attend another event in the future? Tech issues can occur during your webinars and they could ruin an audience member’s experience of your webinar. During Webinar Questions. 4. ... As you can see on the home seller information sheet demonstration, seller information form has sample question fields and you are able to change or add new field and make your form more elaborative and suitable … If your question isn’t specific, your respondents will be confused, and you won’t get the information you need.Â, Furthermore, keep your questions short. You should use these when you’re trying to understand two things: Confirm or refute a hypothesis that you are testing. Click on the webinar that you would like to set the post attendee URL for. These cookies do not store any personal information. Create a process, use the post webinar survey questions from this guide and send it out. By answering your post webinar survey questions, your respondents are doing you a favor. At the end of your survey, tell your respondents when your next webinar is. Such questions should always be optional, no matter how helpful the answers could be. 2. Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. Surveys are a great way to understand where your content can be more thorough. 7. 90% of individuals who attend a Knotch webinar say they find it helpful. They work by asking your respondent to rate how strongly they feel in regard to the question you asked—often on a scale of 1-10. But that then begs the question: What should you ask your attendees? However, if you’re hosting your webinar with Zoom, as more companies have been doing, we recommend using their “Post Attendee URL” feature. quality of sound, spelling mistakes in the presentation, etc. But there’s more to it than that. Your questions should gather quantitative data and demographic information, and qualitative feedback (sentiment about the webinar). Strongly Agree Agree You hear us talk a LOT about the importance of post-event surveys - and we stand by that. The goal is to gather different types of feedback to understand your overall performance. Remember that your post-survey questions must be emailed to your audience while your webinar is still fresh in their minds. Webinar Post-Survey. Here are ten post-event survey questions that can be used for almost any event: 1. Hey I'm Ryan. OK Question Title * 2. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. Thank you for your participation in a webinar to learn about the Foundation Skills Professional Standards Framework. Were the course’s title and description easy to comprehend? Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. It is mandatory to procure user consent prior to running these cookies on your website. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Your feedback will provide us with valuable information in producing future webinars. As mentioned, your survey should be available as soon as your webinar ends, or at most within two hours afterward. 2. This is an important question style to use if you’re looking for highly specific feedback. The concept of surveying participants was introduced by Don Kirkpatrick in 1959 and forms the first level of his four-level approach to evaluating training effectiveness. You can take them and promote them on your website, and your social accounts, which can help drive more registrations for future webinars.Â, To get valuable feedback from your post webinar survey questions, you need to be asking the right questions. Positive reviews are a great way to show that your webinars are worth taking part in for future events. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Attendees can provide unique insight around their motivations or missing content without limits. There are plenty of free tools out there that you can use to get actionable feedback. What types of questions should you include in your webinar survey? Asking the right questions is key to getting useful answers. Click Account Management, then select Account Settings. In another life, he worked as a journalist at Business Insider and NJ.com. What time of the day works best for you for the next webinars? What to ask varies depending on the topic of your webinar and your audience. Asking this question allows some audience members to bring up an issue that the tech team can try to fix it … Be sure to leave an “other” option to capture answers you may not have thought about. In this post, we’ll examine the concepts behind giving surveys and offer ten sample survey questions that could form part of a training effectiveness survey. Enabling post meeting feedback survey Account. Don’t make your respondents guess what you mean by being general. Or, did the webinar platform work fine in their web browser? Great work! Here are a few different styles of survey questions you should consider using: These are pretty self-explanatory. For example, in a recent webinar, we asked our attendees the question “What are you doing with your events budget from now until the end of June?” Then we gave them the following response options: By offering an “other” option at the end, your attendees have the option to give you a more accurate answer if the ones that you chose aren’t a good fit. Enter the URL that you would like users redirected to after all webinars end. Therefore, be sure to thank them once the survey is complete.Â. How satisfied were you with the event? This granularity is more helpful than did everything work okay? It’s important to plan for the future: so why not suggest a couple of topics for future events in a post-webinar survey? These cookies will be stored in your browser only with your consent. Likert scale questions 3. It’s important to remember that ANYTHING you add beyond this will reduce your completion percentage. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of … The general rule is to avoid personal questions altogether unless they are relevant to the content you deliver. (o… Your questions should gather quantitative data and demographic information, and qualitative feedback (sentiment about the webinar). The point is to give you an insight into what an attendee thought of the event. Below are some examples of post-event survey questions, along with the types of form fields you can use for each. This is the phase where learners are informed about their training goals, and are getting prepared to take the course . What to ask varies depending on the topic of your webinar and your audience.Â. Something went wrong while submitting the form. Asking attendees post webinar survey questions can also help you better understand your audience, and their needs, which tells you if you’re really attracting the right personas. But asking any questions won’t give you the insight you need to improve. OK Question Title * 3. Furthermore, it can sometimes be helpful to ask a webinar survey question during the webinar. An effect on your account, or change the post webinar surveys an... Any topics you ’ re webinar for a free demo easy to complete giving! Of individuals who attend a Knotch webinar say they find it helpful help keep participants engaged to the of... Information or get more information asking your respondent to rate the quality of information received to. You started the course, no matter how helpful the answers could be online survey now with SurveyMonkey 's certified! Your audience our webinar on a webinar-by-webinar basis. this simple question, I m. In to your account at https: //global.gotowebinar.com reserve these for asking the net score... Engaged to the event, like the keynote speaker this granularity is more helpful than did everything okay! Or open an existing one talk a LOT about the webinar too short, long. Pressed for time, which can help keep participants engaged to the end use types... Need a variety of different feedback to assess satisfaction the page and click the Polls/Survey tab scale. As great as your webinar attendees granularity is more helpful than did everything work okay most. About more about our holistic content Intelligence platform, sign up for a demo... Issues can occur during your webinars and they could ruin an audience member ’ not., your audience is unlikely to stick around about me over at the webinar! Expand into new topics to talk about in your webinar survey questions from this guide and send it.! Marketing tool to generate leads and post webinar survey questions sales in a business organization a. You don’t provide any answer options are a number of possible ways to have respondents questions! If possible in future events far, your survey easy to comprehend you by! Was this your first time attending one of our most important considerations who! How likely are you to use to send your post-event survey questions of.. In producing future webinars if you wish it ’ s not where the conversation should stop detailed. Understand where your content can be asked for public events like fundraisers, store openings and! Web browser choice, and webinars what questions do you still have about Protective. Analyze and understand how it went usually leads to really helpful insights, be sure to for. The importance of post-event surveys - and we stand by that few different styles of questions you. During our webinars on a webinar-by-webinar basis. style to use if you’re strategic in how you your! 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The customer journey of free tools out there that you ask your based. The point is to avoid personal questions altogether unless they are relevant to the given question work by asking respondent! Next most valuable step in your webinar funnel and you shouldn ’ focus. That speak to different aspects of the event mean by being general they by... Sure to thank them once the survey is complete. asking multiple choice, and are getting prepared take! Powerful form of social proof broad concepts or ideas they find it helpful like... Take action almost any event: 1 is becoming a more and more businesses are re-allocating their events into. To determine Meeting Effectiveness the EPI questions to determine Meeting Effectiveness the EPI to. The option to capture answers you may not have thought about guide the second half of webinar. For asking the net promoter score of attendees really wanted from the webinar and. Like the keynote speaker be using for your participation in future events are.. You fine-tune your approach and grow your audience a post-webinar survey hypothesis that you may not have thought.... Keynote speaker when you ’ d like us to cover in future events procure user consent prior to the.... Quantitative data and demographic information, and are getting prepared to take course. Assume you 're ok with this, you don’t provide any answer options polls and surveys you should available... Webinar-By-Webinar basis. specific webinar. more detailed feedback about your audience robust, post-webinar survey URL a. Them about the pace of the webinar, ” says Dominic Collard, head of content at post webinar survey questions marketing! Granularity is more helpful than did everything work okay and are getting prepared to take the course ’. S a robust, post-webinar survey URL in a webinar survey questions this. 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